Managed IT Services for Minnesota Small Businesses
Running a small business is hard enough without IT problems slowing you down.
MN IT Support provides proactive, security-first managed IT services to businesses across Minneapolis and greater Minnesota. We monitor, maintain, secure, and support your technology so you can focus on running your business — not troubleshooting computers.
Managed IT Services
for every business
We’ve been helping small businesses and residential customers since 2008. It’s what we do and we enjoy working with technology and with folks like yourself.
Technology is embedded in nearly every facet of our modern lives. We need it to work consistently and reliably. That’s where Broadview Technology Solutions comes in with our expert level IT services.
Your customers rely on you to serve them. You can rely on us to help you do that. Your business processes and tools likely rely on a computer, access to the internet and likely even cloud storage. Having any of those pieces of the puzzle missing is REALLY frustrating. And Broadview is here to help.
Don’t like the typical “IT support desk snark”? From us, you’ll get help as fast as we can provide it, and a positive can-do attitude that will brighten your day.
Why Minnesota Businesses Choose Us
Unlike national MSPs, we work directly with small Minnesota businesses that need responsive, personal service.
We specialize in helping:
- Professional Services firms
- Healthcare-related offices
- Construction and field-based businesses
- Growing SMB teams like yours!
We understand the compliance, cybersecurity and reliability requirements of local Minnesota businesses.
Transparent, Predictable Pricing
Our managed IT services are structured to give small businesses predictable monthly costs – without surprise invoices.
To see our plans and pricing Click Here
Help Desk & Remote Support
When issues arise, your team gets fast, responsive support.
- Remote Troubleshooting
- Onsite support when needed (Minneapolis area)
- Ticket Tracking & Documentation
- SLA-driven response times
Backup & Disaster Recovery
Data loss can shut down a business for good.
We provide:
- Automated backup monitoring
- Encrypted offsite storage
- Business continuity planning
- Regular backup recovery testing
Network & Wi-Fi Management
Your network infrastructure is the backbone of your business.
- Firewall configuration and monitoring
- Secure wireless network design
- VPN and Remote Access setup
- Switch and Router management
Our Managed IT Process
1. IT Assessment
We evaluate your current systems, risks and opportunities.
2. Security Hardening
We implement baseline protections and standardize your environment.
3. Ongoing Monitoring and Maintenance
We proactively manage systems, updates and alerts.
4. Continuous Support and Optimization
We continuously improve reliability and security as your business grows.
Answers to Your Questions
What are managed IT services?
Managed IT services means outsourcing your IT management to a professional team that proactively monitors and supports your systems.
Instead of waiting for things to break, we:
- Monitor your systems 24/7
- Patch vulnerabilities automatically
- Protect endpoints from ransomware
- Manage backups
- Provide help desk support
- Maintain network security
For Minnesota businesses with 5–25 employees, this model eliminates downtime and surprise IT costs.
What is the average cost of managed IT services in Minnesota?
Costs vary depending on the type of services needed and the number of employees covered. Once your business decides on a support level… the plans offer a stable, predictable per-user monthly fee. Click Here to see the plans we offer.
What is managed antivirus?
Managed antivirus is a proactive security service that remotely monitors and protects devices from malware, ensuring constant threat detection and prevention.
How do I dispose of old IT equipment?
We’ll dispose of your old IT equipment properly for a small fee. Relax while we recycle and help treat mother nature the way everyone should.
What is included in our Managed IT Plan?
Our managed services plans include layered cybersecurity protections. Please see the official Managed IT Pricing page for details
- Endpoint Detection & Response (EDR)
- Multi-Factor authentication (MFA)
- Email Filtering & Phishing protection
- Security awareness training and guidance
- Ongoing vulnerability management
- And more…
How quickly do you respond to support requests?
Response times are defined by service level agreements (SLAs) and are structured to minimize downtime for small businesses.
Is cybersecurity included in our managed IT services?
We build in the most common security features in to every managed services plan instead of offering it as an add-on.
Do you provide onsite IT support in Minneapolis?
Yes. While most issues are resolved remotely, onsite support is available for Minneapolis and surrounding area businesses when needed.
Will you help with office moves?
Seamless office IT relocation made easy. Trust our experienced team to handle your IT equipment relocation with precision, minimizing downtime and ensuring a smooth transition. Focus on your business while we handle the equipment move.
Your Business Deserves Secure, Reliable IT Support
Schedule a consultation today and see how managed IT services can simplify and secure your technology.
Location
6640 Shady Oak Rd #30
Eden Prairie, MN 55344
612-276-2308